Privacy policy

General information

Innosager, MB (hereinafter – the Data Controller) sets the conditions for the processing of personal data by using the Data Controller’s website www.innosager.com. The privacy policy conditions apply every time you want to access our content and / or service, regardless of the device (computer, mobile phone, tablet, TV, etc.) you use.

It is very important that you read the privacy policy carefully because every time you visit the website belonging to the Data Controller, you agree to the terms and conditions described in these privacy rules. If you do not agree to these terms, please do not visit our website, do not use our content and / or services.

We confirm that the data on the visitors of the Data Controller’s website will be collected in accordance with the requirements of the applicable European Union and Republic of Lithuania legal acts and the instructions of the controlling institutions. All reasonable technical and administrative measures are applied to ensure that the data we collect about the visitors of the website are protected from loss, unauthorized use and alteration. The Data Controller’s employees have committed in writing not to disclose and distribute to third parties the information received at work, including information about the visitors of the website.

Persons who are younger than 14 years old cannot provide any personal data through our website. If you are a person who is younger than 16 years old, before submitting personal information, you must obtain the consent of your parents or other legal guardians and send / submit it to us.

The main terms used in the privacy policy

Personal data – any information relating to a natural person whose identity is known or can be directly or indirectly established by using personal data, such as name, surname, personal identification number, address, e-mail address, internet identifier, etc.

Data subject – a participant of consultations, trainings or workshops, a person who submitted a request, a natural person who signed and (or) executed contracts with Innosager, MB or a representative or employee of a legal entity, a person using the website, or another natural person whose identity is known or can be directly or indirectly established by using personal data.

Data subject’s consent – any freely given, specific and unambiguous expression of the will of the properly informed data subject by a statement or clear actions by which he agrees to the processing of personal data relating to him.

Processing – any action or set of actions performed with personal data (collection, recording, use, acquaintance, storage, disclosure, etc.)

Data controller – Innosager, MB, legal entity code: 306512081, registered office address: V.Nagevičiaus g.3, LT-08237 Vilnius. E-mail address for questions on personal data protection and this Privacy Policy – hello@innosager.com

Other terms not listed above, but used in the Privacy Policy, are understood as they are defined in the General Data Protection Regulation No. 2016/679 (EU).

For what purposes and legal basis do we collect and process your personal data?

The Data Controller collects and processes your personal data for the following purposes:

To ensure communication with potential and existing business partners, service providers, to conclude and execute contracts we process the personal data of service providers, business partners (legal entities) employees and representatives (name, surname, name of the legal entity represented, position, address, phone number, e-mail address, other necessary data) and service providers, business partners (natural persons) personal data (name, surname, individual activity certificate, business certificate data, address, phone number, e-mail address, other necessary data) and service providers, business partners (natural persons) personal data (name, surname, individual activity certificate, business certificate data, address, phone number, e-mail address, other necessary data). Personal data are processed for the purpose of pursuing our legitimate interests in carrying out economic and commercial activities and for the purpose of concluding and executing a contract to which the data subject is a party.

For the purpose of providing consulting, training and workshop services (organizing consultations, trainings and workshops, registering for consultations, trainings and workshops and confirming registration, creating conditions for participating in consultations, trainings and workshops, providing information on changes or cancellation of consultations, trainings and workshops date, time, place, issuing certificates of consultations, training and workshops, etc.), we process the name, surname, workplace (if the employer sends or the data subject indicates himself) of the participants of consultations, trainings and workshops, information about consultations, trainings and workshops (topic, date, time, duration, place). Personal data are processed on the basis of consent or conclusion and performance of the contract.

For the purpose of concluding and executing a contract for consulting, training and workshop services, issuing invoices, accounting,we process the name, surname, address, telephone number, e-mail address, contract terms, information on the performance of the contract, information on consultations, trainings and workshops (topic, date, duration), invoice data, information on payment, other necessary data. These personal data are processed on the basis of the conclusion and performance of the contract and in compliance with the legal obligations.

For the purpose of administering requests received through the website and (or) by e-mail, we process the contact person’s data, e-mail address, telephone number, company name, IP address, message content, other data provided by the persons, the content of the response provided, other information related to the provision of the response. Personal data are processed on the basis of the person’s consent.

For the purpose of ensuring the functionality and efficiency of the website operation, the convenience of use, the speed and security of the website operation and other purposes, we process personal data collected by cookies. Detailed information on the use of cookies is provided in the section “Cookies”. Personal data are processed on the basis of consent and in accordance with the Law on Electronic Communications of the Republic of Lithuania.

The Data Controller may process personal data for other purposes, to the extent necessary to carry out its activities lawfully, to comply with the requirements of legal acts, to defend against claims, lawsuits and to protect our legitimate interests. Personal data are processed in accordance with the requirements of the Regulation and other legal acts.

When collecting personal data, we provide you with information on which data provision is mandatory, i.e., without which we will not be able to provide you with the selected services or achieve other established personal data processing purposes.

Please note that by providing us with the personal data of other persons (for example, employees sent to consultations, trainings and workshops organized by us, etc.), you undertake to ensure the legality of data provision (obtain the consent of these persons, etc.) and provide these persons with information on where and how they can get acquainted with this Privacy Policy.

Who do we disclose your information to?

We will disclose your information to the following entities:

• Companies that provide services at our request. These companies are limited in their ability to use your information; they cannot use this information for purposes other than to provide services to us;
• To other parties where required to do so by law or as necessary to protect our information society services.

When we may disclose your information to other parties:

• to comply with the law or in response to a mandatory court order;
• to confirm the legality of their actions;
• to protect the Data Controller, its rights, property or security;
• We may disclose your information to a related third party in the event of a merger, transfer or bankruptcy;
• otherwise with your consent or at your lawful request.

How long do we keep your personal data?

The personal data collected is stored in our information systems. Personal data shall be stored for as long as they are necessary for the purposes set out or for the periods set out in the legal acts of the Republic of Lithuania regulating the storage periods and procedures.

We keep your personal data secure:

• for the purpose of awarding and performing contracts, during the term of the contract and for a period of 10 years after the end of the contract;
• for the provision of consultancy, training and workshop services, for up to 12 months after the consultancy, training and workshop;
• for the purpose of administering enquiries received via the website and/or by email, for one year after the reply is given;
• for accounting purposes, 10 years after the end of the calendar year in which the transaction took place;
• For the purposes of the functionality and efficiency of the website, ease of use, website speed and security, personal data is processed for the duration of the cookie.

After the expiry of the time limits, the data will be deleted so that they cannot be retrieved, or transferred to a public archive if we are required to do so by law.

What do we do to protect your information?

We have put in place reasonable and appropriate physical and technical measures to protect the information we collect for the purposes of providing content/services. However, please remember that while we take reasonable steps to protect your information, no website, online transaction, computer system or wireless connection is completely secure.

The rights you are guaranteed

We guarantee the exercise of these rights and the provision of any relevant information upon your request or enquiry:

• to know (be informed) about the processing of your personal data;
• access to your personal data and how they are processed;
• to request the rectification, destruction of your personal data or the suspension, other than storage, of the processing of your personal data;
• object to the processing of your personal data, including direct marketing;
• request the erasure of your personal data (“right to be forgotten”);
• request the portability of your personal data, that is, to allow you access to your personal data in a form in which you are provided with personal data in a commonly used and computer-readable format;
• the right to lodge a complaint with the State Data Protection Inspectorate.

The Data Controller may exclude data subjects from the exercise of the rights listed above where, in cases provided for by law, it is necessary to ensure the prevention, investigation and detection of crimes, breaches of official or professional ethics, as well as the protection of the rights and freedoms of the data subject or of other persons.

Cookies

Use of cookies

When you visit the Data Controller’s websites, we want to provide content and features that are tailored to your needs. This requires the use of cookies. These are small pieces of information stored in your web browser. They help the Data Controller to recognise you as a previous visitor to a particular website, to store your visit history and to tailor content accordingly. Cookies also help to ensure the smooth running of websites, to monitor the duration and frequency of visits to websites, and to collect statistical information about the number of visitors to websites. By analysing this data, we can improve our websites and make them more user-friendly for you. Some examples of the use of cookies:

Cookies allow us to recognise how many unique users are browsing the website at any one time, which helps to ensure that the website runs smoothly and quickly;

Cookies allow us to analyse the information collected about the browsing behaviour of unique users, which helps us to tailor the website to your needs.

Cookies used on our websites can be grouped into the following types:

Strictly necessary cookies are strictly necessary for the performance of essential functions on our respective websites. These cookies allow you to navigate the website and use the features you want, such as access to secure areas of the website. Without these cookies, we would not be able to provide the services that make this website work.

Performance cookies collect anonymous information about how visitors use the website. By providing information about the areas visited, the time spent on the site and any problems encountered, such as error messages, these cookies help us understand how visitors behave on the site. This information helps us to improve the website.

Cookies collect the following data:

We may use the IP addresses of visitors’ computers to administer websites and to diagnose problems with servers. An IP address is a unique code that identifies a computer on networks. It can be used to identify the visitor and collect various demographic information. This is done by the administrators of the vast majority of web servers.

We use cookies to collect data about the use of services. The types of cookies used on our websites are listed above.

How to manage and delete cookies

When you use your browser to access the content we provide, you can configure your browser to accept all cookies, refuse all cookies, or to notify you when a cookie is sent. Every browser is different, so if you don’t know how to change your cookie preferences, check your browser’s help menu. Your device’s operating system may have additional cookie controls. If you do not want information to be collected by cookies, you can use a simple procedure in most browsers that allows you to opt out of the use of cookies. To learn more about how to manage cookies, please visit: http://www.allaboutcookies.org/manage-cookies/.

However, please note that some services may be designed to work only with cookies, and disabling them may prevent you from using them or parts of them.

Our website contains the following cookies:

First type of cookie – Please be advised that when you log in to our website, the following cookies are placed on your computer for the purposes of using the website:

Where to go?

If you have any requests or questions regarding the processing of personal data, please contact us at hello@innosager.com.

Policy changes

Innosager, MB has the right to change its privacy policy in part or in full by notifying you on its website. Your continued use of our website constitutes your compliance with these rules. All disagreements and disputes shall be settled by negotiation. In the event of disagreement, disputes shall be settled in accordance with the laws of the Republic of Lithuania.